Privacy Policy
Effective Date: January 2, 2026
At Just Fridges (operated by City Indigenous Supplies Pty Ltd, ABN 61 682 954 445), we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, including when you browse, place orders, or contact us.
We are an Australian-based e-commerce business and only supply refrigeration products to customers within Australia. We do not process or ship orders internationally.
By using our website or providing us with your personal information, you consent to the practices described in this policy.
1. What Personal Information Do We Collect?
We only collect information necessary to provide our services and comply with Australian law. This may include:
- Name, email address, phone number, billing and delivery addresses
- Payment details (processed securely — we do not store full card numbers)
- Order history and transaction details
- Account login details (if you create an account)
- Correspondence when you contact us
- Technical data such as IP address, browser type, device information and cookies (see Section 4)
We do not collect sensitive information unless it is directly relevant and you provide explicit consent.
2. How and Why We Collect and Use Your Information
| Purpose | Examples of Use |
|---|---|
| Processing and fulfilling orders | Payment, packing, shipping, tracking, returns |
| Customer support & warranty claims | Responding to enquiries and assisting with issues |
| Account management | Login, order history, saved addresses |
| Marketing (optional) | Newsletters and promotions — you can opt out anytime |
| Legal & compliance | Taxation, consumer guarantees, fraud prevention |
| Improving our website & services | Analytics and site performance |
We only disclose your information to trusted Australian-based service providers (e.g. payment gateways, freight companies, web hosting) who are contractually required to protect your data.
We do not sell or rent your personal information, and we do not send it overseas.
3. Data Security
We protect your information using industry-standard measures including:
- SSL encryption for all data transmission
- Secure Australian-based servers
- Restricted internal access
- Regular security reviews
In the unlikely event of a data breach that could cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.
4. Cookies & Analytics
We use cookies to make the website work properly (e.g. keeping items in your cart) and to understand how visitors use our site (via Google Analytics — data is anonymised). You can disable cookies in your browser, but some features may not work correctly.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion (where we are not required to keep it for legal reasons)
- Opt out of marketing at any time
Simply contact us and we will respond within 30 days, free of charge.
6. Children
Our website is not directed at anyone under 18 years of age. We do not knowingly collect personal information from children.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.
8. Contact Us
For any privacy questions, access requests, corrections, or complaints, please contact our Privacy Officer:
City Indigenous Supplies Pty LtdABN 61 682 954 445 Email: sales@justfridges.com.au Website: https://justfridges.com.au
You may also contact the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992.
Thank you for choosing Just Fridges — your privacy matters to us.
